Our experts

A trainer and business advisor specialising in the used car market and sales process optimisation. He began his career at the Krotoski-Cichy Group, where he was responsible for Škoda car sales, and then, as department manager, developed the used car segment. The next stage was the OLX Group, where, as head of the purchasing department, he co-created the 321 Sprzedane powered by OTOMOTO project from scratch, building the company’s structures and operational processes.

At Mind Your Business, he conducts consultations, training and advisory projects mainly related to used car sales management, process creation and optimisation, and team building. He combines his experience gained in large organisations and the start-up environment to provide clients with practical and effective business solutions.

A business advisor and coach with 15 years of experience in financial management on both the dealer and importer side, gained in cooperation with brands such as Volkswagen, Audi, Jaguar, Land Rover, Opel and KIA. He specialises in creating and implementing individual solutions for the automotive industry, such as daily transfers after vehicle delivery, online multistock and the integration of sales platforms (Otomoto) with DMS systems.

He actively participates in discussions about the future of finance and process digitalisation, taking part in conferences organised by Rzeczpospolita, Comarch and Deloitte, among others. At Mind Your Business, he supports clients in the area of finance and management, combining practical experience with an innovative approach to business development.

A business advisor and coach with 23 years of experience in the automotive industry. He specialises in sales management, product and dealer marketing, and product training. He has extensive knowledge of product management and the implementation of modern business support solutions.

He has participated in numerous implementation projects, including process software, mobile applications and connected drive systems, combining a strategic perspective with a practical approach to implementation. At Mind Your Business, he is responsible for projects related to sales and marketing development, supporting companies in improving the effectiveness of their activities, optimising processes and implementing innovative tools in the automotive sector.

A trainer and business consultant with nearly 20 years of experience in after-sales service in the automotive industry. He developed his career in import and dealership structures, where he was responsible for warranty processes, technical support, organisation and implementation of training, and also served as Regional After-Sales Service Manager, Parts Department Manager and Project Manager. He has worked with premium and volume brands such as Volvo Cars, Volkswagen Group (Škoda, SEAT), BMW, Jaguar and Land Rover.

As part of Mind Your Business, he conducts training and consulting projects in the areas of service management, parts department and warranty processes. He specialises in process optimisation, project management and audits, supporting organisations in improving the efficiency and quality of after-sales service.

A business advisor and coach with 22 years of experience in the automotive industry, gained both in Poland and abroad. He has worked for premium and luxury brands such as BMW, ALPINA, Rolls Royce, Aston Martin, Ineos Grenadier, McLaren, Alfa Romeo, Jeep and the Volkswagen Group. He has unique experience at every level of the automotive market – from dealerships and importers to factories.

He specialises in managing global projects focused on improving customer service, with a particular emphasis on process digitalisation. At Mind Your Business, he supports companies in improving the quality of customer experience, implementing innovative solutions and building competitive advantage based on modern tools and strategies.

Business advisor and coach with 16 years of experience in the financial and automotive industries. He developed his career at Societe Generale, BMW Financial Services and BMW Motorrad, gaining a broad business perspective at the intersection of financing, sales and customer service.

He has experience in managing and cooperating with a dealer network at the importer level, covering both sales and service. He specialises in process optimisation, service standard improvement and the implementation of projects to improve organisational efficiency. At Mind Your Business, he supports companies in the areas of management, financing and after-sales service, combining expert knowledge with a practical approach to business development.

Business advisor and coach with 29 years of experience in the automotive industry, gained in cooperation with brands such as BMW, MINI, BMW Motorrad, BMW Premium Selection, Fiat, Alfa Romeo, Lancia, Abarth and Hyundai. He has climbed all the career ladder rungs – from sales consultant, through manager and director, to managing director.

He specialises in sales and aftersales management, as well as in conducting global implementation projects. At Mind Your Business, he supports companies in the development of sales and service structures, the introduction of new service standards and the implementation of effective solutions to increase the efficiency of the organisation.

A business advisor and coach with 21 years of experience in sales and sales management in the automotive industry, including 11 years in leasing and CFM. She has participated in numerous nationwide development projects, combining expert knowledge with market practice.

For years, she has been a speaker at automotive conferences and events, and her articles appear in industry magazines and podcasts. At Mind Your Business, she supports companies in developing sales competencies, improving processes and building effective commercial strategies.

A trainer and business consultant with over a decade of experience in sales and management, gained in corporate structures such as Philips and Star Alliance. She has been associated with Apple for over a decade as a sales and product trainer, and also works with leading training companies and clients from various industries, ranging from banking and finance to automotive and modern technologies. She has carried out projects for PKO BP, BMW, Jaguar Land Rover, Philip Morris, Costa Coffee, Siemens, Intercars and Totalizator Sportowy, among others.

She specialises in training and coaching in the areas of sales, customer service, managerial communication and the implementation of standards. She conducts consulting projects, webinars and certifications, and her approach combines practical business experience with the ability to build effective, unconventional solutions.