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Piotr Ozimski

Piotr Ozimski

Management, Aftersales, Sales, Optimisation

A trainer and business consultant with over 30 years of experience in sales management, F&I, aftersales, and business & performance in the dealership structures of premium brands – Mercedes-Benz, Cadillac, BMW, and Volvo. For years, he was responsible for the operational management of large dealership organisations, achieving volumes of up to 2,500 cars per year.

As CEO of Dom Volvo and Volvo Studio, he successfully built a modern organisational culture, integrating sales and after-sales service into a coherent, effective whole. At Mind Your Business, he carries out consulting and training projects in the field of operational management, dealership process optimisation and managerial competence development.

He combines a strategic vision with practical experience, helping automotive companies increase their efficiency and profitability through conscious management of people, processes and results.

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Piotr Ozimski

A trainer and business consultant with over 30 years of experience in sales management, F&I, aftersales, and business & performance in the dealership structures of premium brands – Mercedes-Benz, Cadillac, BMW, and Volvo. For years, he was responsible for the operational management of large dealership organisations, achieving volumes of up to 2,500 cars per year.

As CEO of Dom Volvo and Volvo Studio, he successfully built a modern organisational culture, integrating sales and after-sales service into a coherent, effective whole. At Mind Your Business, he carries out consulting and training projects in the field of operational management, dealership process optimisation and managerial competence development.

He combines a strategic vision with practical experience, helping automotive companies increase their efficiency and profitability through conscious management of people, processes and results.

Interview

What has your career path been like so far? Who have you worked with?

I have been involved in the automotive industry in Poland for over 30 years. During this time, I have significantly increased the profitability of operational departments and then dealer organisations for premium brands: Mercedes-Benz, Cadillac, BMW and VOLVO.
For the last 9 years, I have held the position of CEO of the largest (factory) VOLVO dealer in Poland.
By implementing appropriate strategies, I increase the efficiency of organisations, contributing to their market success while maintaining the highest level of customer and employee satisfaction.

What do you do at MYB?

Consulting, training and project management in all areas of the organisation, with particular emphasis on appropriate service and management processes, inter-departmental cooperation, business profitability, and appropriate planning and budgeting for the company.

Please complete the sentence: I am a business advisor because…

…I have extensive experience and expertise in managing large dealerships and I want to share my knowledge and experience with clients.

What role does your own business experience play in consulting?

My business experience allows me to respond to the changing expectations of clients and employees and helps to build my credibility as a practitioner.

Why do companies use your support?

My qualifications enable me to identify an organisation’s problems from a bird’s eye view, understand the causes and offer effective, proven solutions.
This process generates measurable organisational and financial benefits for the client in a relatively short time.

What do you like most about your job?

The process of achieving a goal developed jointly with the client using modern business tools and my skills, as well as harnessing the energy represented by the group.

And what is the most challenging?

The varying levels of knowledge and experience of team members and motivating training teams to change their attitudes and, as a result, achieve common goals.

What companies/industries do you like to work with?

I like to work with companies that are ready to develop their potential and are open to implementing the necessary changes in a dynamically changing competitive environment. I feel at home in the automotive industry, especially in the premium segment.