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Michał Chyla

Michał Chyla

Management, Optimisation, Fleet, Training, New processes, Coaching

A business advisor and coach with 18 years of experience in fleet sales management, combining strategic knowledge with a practical, business-oriented approach. He has worked on the dealer, importer and captive bank sides, giving him an excellent understanding of the challenges and needs of all market participants.

A leader of change and a pioneer of electromobility, he is the creator of solutions in the field of loss optimisation, fleet policy and process standardisation. He developed his innovative approach at ING Group, among others, by implementing projects that significantly improved fleet efficiency.

Co-creator of the Biznes Expert programme, which improves the competence of fleet sales departments and supports companies in building effective, professional teams. His knowledge and experience have helped to develop sales departments at VGP and VVFS, among others.

He conducts training with passion, focusing on practical solutions that immediately translate into results. He inspires, motivates and shows how to effectively develop a fleet business in the modern world of mobility.

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Michał Chyla

A business advisor and coach with 18 years of experience in fleet sales management, combining strategic knowledge with a practical, business-oriented approach. He has worked on the dealer, importer and captive bank sides, giving him an excellent understanding of the challenges and needs of all market participants.

A leader of change and a pioneer of electromobility, he is the creator of solutions in the field of loss optimisation, fleet policy and process standardisation. He developed his innovative approach at ING Group, among others, by implementing projects that significantly improved fleet efficiency.

Co-creator of the Biznes Expert programme, which improves the competence of fleet sales departments and supports companies in building effective, professional teams. His knowledge and experience have helped to develop sales departments at VGP and VVFS, among others.

He conducts training with passion, focusing on practical solutions that immediately translate into results. He inspires, motivates and shows how to effectively develop a fleet business in the modern world of mobility.

Interview

What has your career path been like so far? Who have you worked with?

My entire career to date has been in the fleet and finance departments. In 2008, as Ford Business Service Club Programme Coordinator, I supported and managed after-sales service for fleet customers, while also co-creating the Volvo Service Club programme. The next stages of my career were in the sales department, as a manager and then as Director of the fleet/sales department. As Fleet Manager at the ING Group, I was responsible for implementing electromobility, updating the fleet policy, optimising damage rates and standardising the Group’s fleet.
The next step in my career was working for the importer, Volkswagen Group Polska, where I took up the position of Regional Sales Manager for SME Customers for the Skoda and VWFS brands. The next stage was working for the EFL/Carefleet Group as Asset Relationship Manager, managing the dealer network in the region under my supervision.

What do you do at MYB?

At MYB, I am involved in consulting projects in the fleet area and in increasing fleet sales competence. I support clients in car fleet audits, fleet policy implementation and TCO cost optimisation.

Please complete the sentence: I am a business consultant because…

…because I know that practical knowledge is invaluable, and by sharing my experience and knowledge, I can tailor the scope of my expertise to the client’s business needs.

What role does your own business experience play in consulting?

A fundamental role. My experience covers all areas of fleet management, and all the materials and exercises I share during training sessions are my own practical examples. This means that theoretical knowledge is supported by practical examples.

Why do companies use your support?

Companies use my support because I perfectly understand the needs of fleets of various sizes and can identify solutions that optimise costs and increase operational efficiency.

What do you like most about your job?

The variety. Every client has different needs, every team requires different support, and every training participant needs an individual approach, which means that the work is never monotonous and requires creativity and constant expansion of my knowledge.

And what is the most challenging?

Every training course, solution and support must be precisely tailored. The world of motoring, mobility and regulations is constantly changing, which is why it requires continuous updating of knowledge.

What companies/industries do you enjoy working with?

The automotive industry, focused on all kinds of fleet activities, is undoubtedly my pride and joy. Building or improving the qualifications of fleet sales teams is an area where I can share my experience and enrich it.