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Krystian Murdza

Krystian Murdza

Management, Optimisation, Team building, Training, New processes, Consulting

A trainer and business advisor specialising in the used car market and sales process optimisation. He began his career at the Krotoski-Cichy Group, where he was responsible for Škoda car sales, and then, as department manager, developed the used car segment. The next stage was the OLX Group, where, as head of the purchasing department, he co-created the 321 Sprzedane powered by OTOMOTO project from scratch, building the company’s structures and operational processes.

At Mind Your Business, he conducts consultations, training and advisory projects mainly related to used car sales management, process creation and optimisation, and team building. He combines his experience gained in large organisations and the start-up environment to provide clients with practical and effective business solutions.

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Krystian Murdza

A trainer and business advisor specialising in the used car market and sales process optimisation. He began his career at the Krotoski-Cichy Group, where he was responsible for Škoda car sales, and then, as department manager, developed the used car segment. The next stage was the OLX Group, where, as head of the purchasing department, he co-created the 321 Sprzedane powered by OTOMOTO project from scratch, building the company’s structures and operational processes.

At Mind Your Business, he conducts consultations, training and advisory projects mainly related to used car sales management, process creation and optimisation, and team building. He combines his experience gained in large organisations and the start-up environment to provide clients with practical and effective business solutions.

Interview

What has your career path been like so far? Who have you worked with?

In 2013, I joined the team of what was then the largest dealership group in Poland – Krotoski-Cichy, responsible for the sale of Skoda cars in Central Pomerania. As part of an internal promotion, I was entrusted with running the used car department. After seven years in the dealership business, I decided to take on a new challenge within the OLX Group, taking on the position of head of the purchasing department for the 321 Sprzedane powerade by OTOMOTO project, building and creating the entire company – its structures and processes – from scratch.

What do you do at MYB?

Consulting, training and project management in areas related to used cars.

Please complete the sentence: I am a Business Advisor because…

I am able to look at problems and challenges from different perspectives, helping companies identify opportunities, assess risks and develop effective strategies. My role as a consultant is to provide reliable information and assistance in decision-making, taking into account the business objectives.

What role does your own business experience play in consulting?

My experience has allowed me to taste both success and failure. Working for companies with an established market position and then starting out in the start-up environment, I had a unique opportunity to observe business development from completely different perspectives. These lessons, combined with specific knowledge gained from various sources, definitely help me tackle even the most ambitious projects.

Why do companies use your support?

Because of my customer-centric approach, my focus on achieving the goals set before me as quickly and effectively as possible, and my specific industry knowledge backed by success. These qualities, combined with strong communication skills and a high level of commitment, guarantee customer satisfaction, which is absolutely crucial for me in business relationships.

What do you like most about your job?

Simplifying processes and observing the effects of the proposed changes – these two things have been putting a smile on my face every day for over 10 years. The opportunity to use the experience I have gained over the years and translate it into specific, measurable benefits for the business is very satisfying.

And what is the most challenging?

Properly identifying the client’s needs – in my opinion, this is the most important stage of cooperation, which defines all subsequent steps in the development of joint projects. Without a proper understanding of expectations, it is difficult to build the right relationship, which is why I always try to devote a lot of attention to defining measurable success indicators.

What companies/industries do you like to work with?

I like to work with companies that are determined to take action – agency within an organisation is key to implementing the necessary changes. My speciality is the automotive industry, particularly the used car market, but I am happy to take on challenges and projects related to sales, purchasing or human resource management within an organisation.